MAKE A RETURN
RETURN POLICY
- We only accept returns on products purchased directly through www.allensportsusa.com.
- All non-warranty returns must be completed within 30 days of purchase date and product must be returned in its ORIGINAL and UNUSED condition.
- We do not offer direct exchanges, so if you are looking for another size or style, please place another order on www.allensportsusa.com for your replacement item.
- Refunds will be processed to the original form of payment.
- Refunds will take approximately 7-10 days to process from the date received at our warehouse. A confirmation email will be sent when the refund is issued.
- Please allow 5-10 business days from when the confirmation email is sent for the refund to fully process.
- Shipping charges are not refundable.
- Fill out the RETURN FORM. We will email a return packing slip which must be included in your return package. Be sure to include your order number found on your packing slip or confirmation email.
- We recommend selecting a trackable shipping method for your records until the return is complete.
- Mail the return package to:
ALLEN UK
C/O CHARLES KENDALL FREIGHT
Unit 109 Claydon Business Park,
Gipping Road, Great Blakenham,
Suffolk IP6 0NL
United Kingdom
- If you have any questions, call us toll free 9am – 4:30pm EST at (800) 722-5536 or email customerservice@allenracks.com.
